What to do if your delivery is delayed?

You have paid a lot of money, spent a great deal of time selecting furniture and possibly have taken time off from work to re-arrange your home and the last thing you now want is a delay with your furniture delivery.

Bad luck - it is a common occurence with some courier companies. Take a deep breath and pick up your phone.

1) Call 1300 554 958 and ask the operator to give you a tentative time.

2) Try to speak to a manager as much as possible as this will help prioritise your delivery. Your delivery is probably late because other people have been calling and you have not called.

3) Call IKEA at (02) 8002 0400 and register a complaint. Be sure to get a reference number. Kings Transport work for IKEA and they don't want IKEA to be angry about delivery issues. Expect a quick delivery soon after.

Good luck!